Quality management : introduction to total quality management for production, processing, and services
著者
書誌事項
Quality management : introduction to total quality management for production, processing, and services
Pearson Prentice Hall, c2006
5th ed
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注記
An instructor's resource manual and a set of transparency masters are available to supplement the text
Rev. ed. of: Introduction to total quality / David L. Goetsch, Stanley B. Davis