Hospitality 2010 : the future of hospitality and travel
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書誌事項
Hospitality 2010 : the future of hospitality and travel
Pearson Prentice Hall, c2006
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注記
Includes bibliographical references (p. 246-273) and index
HTTP:URL=http://www.loc.gov/catdir/toc/ecip054/2004028354.html Information=Table of contents
内容説明・目次
内容説明
目次
I. COMMON CONCERNS FOR THE HOSPITALITY INDUSTRY.
1. Practical Prophecy for Beginners.
Consulting the Oracle.
Fictional Futures.
If This Goes On...
National Stability.
Looking Ahead.
2. Coming Global Growth is Hospitable for Hospitality.
Looking Up.
Consumers Invite Caution.
A Few Challenges.
As We See It.
World Tour.
A Benevolent Cycle.
Key Trends for the Economy.
3. "Bang, You're Dead!" Hospitality in the Age of Terror.
In the Crosshairs.
Weighing the Risk.
Dangerous Ground.
Future Shocks.
Safety First.
Identity Concerns.
Site Safety.
Key Trends for Security.
II. SECTOR FORECASTS.
4. If This Is Tuesday, It Must Be Kuala Lumpur.
Expanding Travel.
Places to Go, Things to Do.
Travel Markets.
Forty Percent of the World.
Key Trends for Tourism.
5. Away on Business: The MICE Market.
Prosperity Rebounds.
Growing Older.
Infotech Unites the World.
Society Goes Global.
Tourism Expands.
We Travel Faster.
Specialization Is Spreading.
Better Pay for Women.
Work Ethic Wanes.
New Generations Dominate.
Seconds Count.
Business Shrink.
Key Trends for Meetings and Expositions.
6. Water, Water Everywhere: The Cruise Industry.
U.S. Economy.
Aging Population.
Tourism Grows.
High Tech, High Touch.
Economical Energy.
Cleaning Up.
Technology Improves Transport.
Cyber-Cruising.
Time Is Precious.
Bang, You're Dead.
Savvy Consumers.
Shock and Aahs.
Competitive Advantage.
Yield Management.
Ten Trends.
Through 2010.
Key Trends for the Cruise Lines.
7. Clipped Wings: Troubled Times for the Airlines.
One More Perfect Storm.
Current Status.
Money Matters.
Tomorrow's Passengers.
High Altitude, High Tech.
Big and Small.
The Bottom Line.
Key Trends for the Airlines.
8. Tasty Trends for the Restaurant Industry.
Diners Change, Restaurants Adapt.
Tourists Eat, Too.
Dining for Health as Well as Pleasure.
Consumerism Compounds.
High Tech, High Touch.
X's and Dots.
Clock-Watching.
Government Watchdogs.
Security That Isn't Social.
The Rich Get Richer.
In All...
Key Trends for Restaurants.
9. The Past is Prologue.
APPENDICES.
A. 52 Trends Now Shaping the Future.
General Long-Term Economic and Social Trends.
Trends in Values, Concerns, and Lifestyles.
Energy Trends.
Environmental Trends.
Technology Trends.
Trends in Labor Force and Work.
Management Trends.
Institutional Trends.
B. Vital Signs of National Stability.
Sociopolitical Indicators.
Economic Indicators.
Technology Indicators.
Military Indicators.
C. Hospitality Associations and Publications.
Listing of Associations.
Publications and Journal Publishers.
D. College Programs in Hospitality.
E. Annotated Bibliography.
Airlines.
Cruise Lines.
General Trends.
Technology.
Hotel Management.
Restaurants.
Security.
Travel and Tourism.
INDEX.
「Nielsen BookData」 より