Delivering customer service : how to win a competitive edge through managing customer relationships successfully

著者

• Payne, Sheila

書誌事項

Delivering customer service : how to win a competitive edge through managing customer relationships successfully

Sheila[i.e. Sheila] Payne

（Grolier business library, 1）

Grolier International, c1997

Deluxe ed

注記

Includes bibliographical references (p. 183) and index

• NII書誌ID(NCID): BA7710904X
• ISBN:
  • 0717297403
• 出版国コード: cc
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: Hong Kong
• ページ数/冊数: 188 p.
• 大きさ: 25 cm
• 分類:
  • DC21 : 658.812
• 件名:
  • LCSH : Customer services
  • LCSH : Customer relations
• 親書誌ID:
  • BA77158533