Solving management problems in information services
著者
書誌事項
Solving management problems in information services
（Chandos information professional series）
Chandos Publishing, 2006
- : pbk
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注記
Includes bibliographical references (p. 113-118) and index
内容説明・目次
内容説明
The book provides a practical approach to solving management problems in information and library services. The aim is to demonstrate that some simple mathematical techniques can be used to make the life of the harassed manager easier and more interesting.
目次
- Performance measurement
- Cooperation and collaboration
- The Pareto rule and the problems of user satisfaction
- Impact and cost evaluation
- Information and uncertainty
- Forecasting and simulation
- Conclusion.
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