Management communication
Author(s)
Bibliographic Information
Management communication
Wiley, c2006
2nd ed
- : pbk.
Available at 3 libraries
  Aomori
  Iwate
  Miyagi
  Akita
  Yamagata
  Fukushima
  Ibaraki
  Tochigi
  Gunma
  Saitama
  Chiba
  Tokyo
  Kanagawa
  Niigata
  Toyama
  Ishikawa
  Fukui
  Yamanashi
  Nagano
  Gifu
  Shizuoka
  Aichi
  Mie
  Shiga
  Kyoto
  Osaka
  Hyogo
  Nara
  Wakayama
  Tottori
  Shimane
  Okayama
  Hiroshima
  Yamaguchi
  Tokushima
  Kagawa
  Ehime
  Kochi
  Fukuoka
  Saga
  Nagasaki
  Kumamoto
  Oita
  Miyazaki
  Kagoshima
  Okinawa
  Korea
  China
  Thailand
  United Kingdom
  Germany
  Switzerland
  France
  Belgium
  Netherlands
  Sweden
  Norway
  United States of America
Note
An instructor's manual and a web site are available to supplement the text
Includes index
Description and Table of Contents
Description
Take command of your communication skills and career. Whatever your career objectives, you'll most likely need good communication skills to achieve your goals. With Bell and Smith's Management Communication, 2nd Edition, you'll build essential writing, speaking, and listening skills that you can rely on throughout your career. You'll explore such key issues as communication ethics, crisis communication, media appearances, meeting skills, behavioral interviewing, telephone work, and more. Along the way, the book provides many opportunities for you to apply your skills in different settings, through more than two dozen detailed cases and a variety of exercises. Now updated and revised, this Second Edition features expanded coverage of electronic communication media, oral communication, and listening, as well as more checklists, additional longer cases, and updated web assignments. Learn how to: Adapt your communications to the specific needs of your audience. Make the best use of communication technologies. Prepare for intercultural communication challenges. Master the art of writing persuasive letters, memos, and email. Get past writer's block. Overcome the fear of public speaking.
Find your own writing and speaking voice. Create an effective resume and application letter. About the Authors: Arthur H. Bell, PhD is Director of Communication Programs and Professor of Management Communication at the Masagung Graduate School of Business, University of San Francisco. Dayle M. Smith, PhD is Professor of Management at the School of Business, University of San Francisco, where she is also Director of the Honors Program.
Table of Contents
- Preface. Acknowledgments. Introduction. PART ONE: PILLARS OF MANAGEMENT COMMUNICATION. Chapter 1. Communication Architecture for Professional Success. Chapter 2. A Process for Management Writing. Chapter 3. Individual and Collaborative Styles for Management Writing. Chapter 4. Oral Presentations. Chapter 5. Listening. PART TWO: LETTERS, MEMOS, AND E-MAIL. Chapter 6. Formats and Techniques for Business Letters. Chapter 7. Saying "Yes" and "No" in Correspondence. Chapter 8. Persuasive Messages. Chapter 9. Effective Memos and E-mail. PART THREE: REPORTS AND PROPOSALS
- Chapter 10. Short and Long Reports. Chapter 11. Proposals and Business Plans. Chapter 12. Graphic Aids for Documents and Presentations. PART FOUR: CAREER COMMUNICATION. Chapter 13. The Career Search, Resumes, and Follow-up Communications. Chapter 14. Guidelines for Interviewees and Interviewers. PART FIVE: COMMUNICATION ISSUES FOR MANAGEMENT SUCCESS. Chapter 15. Managing Meetings and Telephone Work. Chapter 16. Ethics and Law for Management Communication. Chapter 17. Gender Communication. Chapter 18. Crisis Communication and Media Relations. Chapter 19. Communication for Intercultural Management. Appendix A: Management Communication Cases. Appendix B: Grammar, Punctuation, and Usage. Appendix C: Documentation. Index.
by "Nielsen BookData"