The virtual reference desk : creating a reference future
Author(s)
Bibliographic Information
The virtual reference desk : creating a reference future
（The virtual reference desk series）
Neal-Schuman Publishers, c2006
- : pbk
Available at / 2 libraries
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University of Tsukuba Library, Library on Library and Information Science
: pbk015.2-L2610006005026
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Note
Includes bibliographical references and index
Description and Table of Contents
Description
Who could have imagined the impact on librarianship of technologies such as online chat, text messaging, and RSS feeds? And the future is sure to bring additional advances. In this forward-looking volume, the world's foremost reference experts including David Lankes, Marie Radford, Eileen Abels, and Sharon Morris guide librarians through new training and staffing models, look at these models' performance standards and evaluation tools, offer advice for serving new audiences, and help build collaborations and networks for reference service. In addition, the chapters - all updated and expanded versions of the conference presentations - explore digital projects, management, service to teens, wireless mobile technology, interpersonal communication, and more.
by "Nielsen BookData"
