An empowering approach to managing social service organizations
Author(s)
Bibliographic Information
An empowering approach to managing social service organizations
Springer, c2007
Available at 5 libraries
  Aomori
  Iwate
  Miyagi
  Akita
  Yamagata
  Fukushima
  Ibaraki
  Tochigi
  Gunma
  Saitama
  Chiba
  Tokyo
  Kanagawa
  Niigata
  Toyama
  Ishikawa
  Fukui
  Yamanashi
  Nagano
  Gifu
  Shizuoka
  Aichi
  Mie
  Shiga
  Kyoto
  Osaka
  Hyogo
  Nara
  Wakayama
  Tottori
  Shimane
  Okayama
  Hiroshima
  Yamaguchi
  Tokushima
  Kagawa
  Ehime
  Kochi
  Fukuoka
  Saga
  Nagasaki
  Kumamoto
  Oita
  Miyazaki
  Kagoshima
  Okinawa
  Korea
  China
  Thailand
  United Kingdom
  Germany
  Switzerland
  France
  Belgium
  Netherlands
  Sweden
  Norway
  United States of America
Note
Includes bibliographical references (p. 403-428) and index
Description and Table of Contents
Description
Presenting an empowerment-oriented approach, this new how-to guide covers the most recent innovations and current theories needed to manage and create a successful social service organization. Expert authors provide a comprehensive approach and tackle every important issue related to this complex management field including: values and ethics; organizational structure; diverse clientele and access to services; barriers to service delivery; cultural competency; fight for social justice; financial resource management; evaluating program outcomes; and control of the external environment.
Table of Contents
- Acknowledgements
- Preface
- Section I: Introduction to Social Service Organizations: Models, Theories, Ethical Values, and Structure
- * Introduction: Defining Power, Powerlessness, and Empowerment. * Theories for Organization Management: Toward the Development of an Empowering Approach
- * Values and Ethics for Management Practice
- * The Structure and Functions of Social Service Organizations
- Section II: Management Skills for Creating an Empowering Organization: Increasing Consumer Access to Services
- * Creating Decision-making Partnerships with Staff and Clientele: The Role of Boards and Committees
- * Program Design: Increasing Service Quality and Access
- * The Culturally Competent Organization
- Section III: Empowering Staff Members
- * Administrative Leadership
- * Increasing Employee Motivation: Promoting the Psychological Empowerment of Workers
- * Team Building and Collaboration
- Section IV: Strategies for Managing the External Environment of the Empowering Organization
- * Advocacy for Improvements in Services and Policies
- * Securing Resources for the Organization: Funding and Budgeting
- * Using the Evaluation Process to Empower Workers and Clients
- * External Relations: Developing Organization Power
- * The Empowering Model of Management: Is it Realistic?
- APPENDIX: Web Resources for Nonprofit Managers.
by "Nielsen BookData"