Handbook of customer satisfaction and loyalty measurement
Author(s)
Bibliographic Information
Handbook of customer satisfaction and loyalty measurement
Gower, c2006
3rd ed
- : hardback
- Other Title
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Handbook of customer satisfaction measurement
Available at / 16 libraries
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Research Institute for Economics & Business Administration (RIEB) Library , Kobe University図書
: hardback658.81-5081200600197
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Note
Includes bibliographical references (p. [261]-263) and index
