E-mail : communicate effectively
著者
書誌事項
E-mail : communicate effectively
（NetEffect series, Job skills）
Prentice Hall, c2003
大学図書館所蔵 件 / 全1件
-
該当する所蔵館はありません
- すべての絞り込み条件を解除する
注記
Includes bibliographical references and index
内容説明・目次
内容説明
For courses in Internet for Business Communications and Business Communication.
This easy-to-read, in-depth treatment provides comprehensive information and expert advice on communicating effectively and responsibly through e-mail. It contains learning activities that will help students gain proficiency in the basic skills and beyond-presenting a system for applying the core skills to enhance customer service and build loyal partnerships.
目次
1. E-mail: The Good, the Bad, and the Ugly: Could Your E-mail Be Causing You Trouble?
2. Business Netiquette: Being a Good E-mmunity Netizen.
3. E-mail is Business Writing: Composing Letters, Memos, and Notes.
4. Managing the Barrage of E-mail: Using a System to Organize, Process, and Declutter.
5. The Heart and Soul of E- Service: Using E-mail to Enhance Customer Service.
Appendix. A Style Guide for E-mail: Standards for Effective E-mail Communications.
「Nielsen BookData」 より