Writing effective e-mail : improving your electronic communication
著者
書誌事項
Writing effective e-mail : improving your electronic communication
(A Fifty-Minute series)
Thomson, c1998, 2003
Rev. ed.
- : pbk.
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内容説明・目次
内容説明
The revised edition of "Writing Effective E-Mail" includes an added emphasis on how to avoid workplace disasters such as lost sales, customer-service nightmares - and in the worst cases, lawsuits and financial losses - triggered by careless or poorly written e-mail. This book will also guide you in writing a comprehensive and effective e-mail policy for your organization.
目次
Part 1: Think Before You E-Mail Part 2: Composing Your E-Mail Message Part 3: Keys to Effective E-Mail Part 4: Polishing Your Cybermanners Part 5: Formatting Your E-Mail Message Part 6: Managing E-Mail Overload Appendix
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