Credibility : how leaders gain and lose it, why people demand it

Bibliographic Information

Credibility : how leaders gain and lose it, why people demand it

James M. Kouzes, Barry Z. Posner

(The Jossey-Bass business & management series)

Jossey-Bass, a Wiley imprint, c2003

Available at  / 6 libraries

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Note

Includes bibliographical references (p. 289-315) and indexes

"Best-selling authors of the leadership challenge"--Cover

Description and Table of Contents

Description

"Leadership is personal. It's not about the corporation, the community, or the country. It's about you. If people don't believe in the messenger, they won't believe the message. If people don't believe in you, they won't believe in what you say. And if it's about you, then it's about your beliefs, your values, your principles."- from Credibility In this best-selling book, Kouzes and Posner (authors of The Leadership Challenge), explain why leadership is above all a relationship, with credibility as the cornerstone. They provide rich examples of real managers in action and reveal the six key disciplines and related practices that strengthen a leader's capacity for developing and sustaining credibility. Kouzes and Posner show how leaders can encourage greater initiative, risk-taking, and productivity by demonstrating trust in employees and resolving conflicts on the basis of principles, not positions.

Table of Contents

Introduction: On Credibility and Character 1. Leadership is a Relationship 2. Credibility Makes a Difference 3. Discovering Your Self 4. Appreciating Constituents and Their Diversity 5. Affirming Shared Values 6. Developing Capacity 7. Serving a Purpose 8. Sustaining Hope 9. The Struggle to be Human Appendix: Studies on the Impact of Credibility and What Constitutes Credible Behavior Notes Acknowledgements The Authors Name Index Subject Index

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