Communication and interpersonal skills in social work

著者

    • Koprowska, Juliet

書誌事項

Communication and interpersonal skills in social work

Juliet Koprowska

(Transforming social work practice / series editors, Jonathan Parker and Greta Bradley)

Learning Matters, 2005

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注記

Includes bibliographical references (p. 167-173) and index

HTTP:URL=http://www.loc.gov/catdir/toc/fy0702/2006389871.html Information=Table of contents only

内容説明・目次

内容説明

The social work degree requires all students to learn communication skills with children, adults and those with communication difficulties, and to have these skills assessed. Learning for practice is at the centre of the degree, and communication skills constitute a core area of practice. The emphasis of the book is not on any particular 'right way' to communicate, but on the need to be aware, flexible and responsive so that communication is suited to the service user, the context and the purpose of the work.

目次

Communication skills: Don't they just come naturally? What do we know about effective communication? The human face of Social Work: Emotional communication Getting started Making progress and managing endings Communicating with children Working with families and groups Working with people with "Special Communication Needs": Communicative minorities Safety and risk: Working with hostility The demands and rewards of interpersonal work

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