Electronic customer relationship management

Author(s)

• Fjermestad, Jerry
• Romano, Nicholas C

Bibliographic Information

Electronic customer relationship management

Jerry Fjermestad, Nicholas C. Romano, Jr., editors

（Advances in management information systems / Vladimir Zwass, series editor, v. 3）

M. E. Sharpe, c2006

Details

• NCID: BA8084977X
• ISBN:
  • 0765613271
• Country Code: us
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: Armonk, N.Y. ; London
• Pages/Volumes: xiii, 210 p.
• Size: 26 cm
• Classification:
  • DC : 658.8
• Subject Headings:
  • LCSH : Customer relations -- Management
  • LCSH : Electronic commerce
• Parent Bibliography ID:
  • BA77875818