Problem-solving in organizations : a methodological handbook for business students
Author(s)
Bibliographic Information
Problem-solving in organizations : a methodological handbook for business students
Cambridge University Press, 2007
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Note
Includes bibliographical references (p. 174-180) and index
Description and Table of Contents
Description
This concise introduction to the methodology of Business Problem Solving (BPS) is an indispensable guide to the design and execution of practical projects in real organizational settings. The methodology is both result-oriented and theory-based, encouraging students to use the knowledge gained on their disciplinary courses, and showing them how to do so in a fuzzy, ambiguous and politically charged real life business context. The book provides in-depth discussion of the various steps in the process of business problem solving. Rather than presenting the methodology as a recipe to be followed, the authors demonstrate how to adapt the approach to specific situations and to be flexible in scheduling the work at various steps in the process. It will be indispensable to MBA students who are undertaking their own field work.
Table of Contents
- Preface
- Part I. Fundamentals: 1. Scope and nature of this book
- 2. The business problem solving project
- 3. Design-focused business problem solving
- 4. Theory-driven business problem solving
- Part II. The Business Problem Solving Project: 5. Intake and orientation
- 6. Theory-driven diagnosis of performance-related business problems
- 7. Solution design
- 8. Change plan design and the actual change process
- 9. Termination, evaluation and reflection
- Part III. On Methods: 10. Qualitative research methods
- 11. Searching and using scientific literature
- 12. Quality criteria for analysis results
- Part IV. Conclusion: 13. Concluding remarks
- References
- Index.
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