Introduction to hospitality management
著者
書誌事項
Introduction to hospitality management
Pearson Prentice Hall, c2007
2nd ed
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注記
Includes bibliographical references and index
内容説明・目次
内容説明
For courses in Introduction to Hospitality and Hospitality Management.
Capturing the flavor and breadth of the industry, Introduction to Hospitality Management, Second Edition, explores all aspects of the field including: travel and tourism; lodging; foodservice; meetings, conventions and expositions; and leisure and recreation. Devoting six chapters to management, the text focuses on hospitality and management and uses first-person accounts, corporate profiles and industry morsels to foster a student's appreciation for the field. This new edition features a new chapter on careers, more coverage of human resources, and its continued dedication to inspiring and developing hospitality professionals.
目次
PREFACE
Part 1 Introduction
Chapter 1 Welcome to the Hospitality Industry
Chapter 2 Careers in Hospitality
Chapter 3 Tourism
Part 2 Lodging Chapter 4 The Hotel Business
Chapter 5 Rooms Division
Chapter 6 Food and Beverage Operations
Part 3 Restaurants and Managed Services Chapter 7 The Restaurant Business
Chapter 8 Restaurant Operations
Chapter 9 Managed Services
Chapter 10 Beverages
Part 4 Recreation, Gaming Entertainment, and Assembly Management
Chapter 11 Recreation, Theme Parks, and Clubs
Chapter 12 Gaming Entertainment
Chapter 13 Meetings, Conventions/Exhibitions, and Event Management
Part 5 Managerial Areas of the Hospitality Industry Chapter 14 Leadership and Management
Chapter 15 Planning
Chapter 16 Organizing
Chapter 17 Communicating and Decision-Making
Chapter 18 Human Resources and Motivation
Chapter 19 Control
GLOSSARY
INDEX
For information visit: www.prenhall.com/walker
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