Involving customers in new service development

Author(s)

• Edvardsson, Bo

Bibliographic Information

Involving customers in new service development

editors, Bo Edvardsson ... [et al.]

（Series on technology management, v. 11）

Imperial College Press, c2006

Note

Another editors: Anders Gustafsson, Per Kristensson, Peter Magnusson, Jonas Matthing

Includes bibliographical references and index

Details

• NCID: BA81098763
• ISBN:
  • 1860946690
• LCCN: 2006045832
• Country Code: uk
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: London
• Pages/Volumes: viii, 323 p.
• Size: 24 cm
• Classification:
  • LCC : HF5415.153
  • DC22 : 658.5/75
• Subject Headings:
  • LCSH : New products -- Management
  • LCSH : Customer relations
  • LCSH : Service industries -- Management
  • LCSH : Creative ability in business
• Parent Bibliography ID:
  • BA45468370