Be our guest : perfecting the art of customer service

著者

• Disney Institute

書誌事項

Be our guest : perfecting the art of customer service

by the Disney Institute ; foreword by Michael D. Eisner

Disney Editions , Turnaround, 2003

注記

Includes bibliographical references and index

詳細情報

• NII書誌ID(NCID): BA81427479
• ISBN:
  • 0786853948
• 出版国コード: us
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: New York,London
• ページ数/冊数: 206 p.
• 大きさ: 19 cm
• 分類:
  • DC21 : 658.8120975924
• 件名:
  • BLSH : Walt Disney World -- Customer services
  • LCSH : Amusement parks -- Customer services -- Florida -- Orlando