Formula 2+2 : the simple solution for successful coaching

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書誌事項

Formula 2+2 : the simple solution for successful coaching

Douglas B. Allen, Dwight W. Allen

(The Ken Blanchard series)

Berrett-Koehler Publishers, c2004

タイトル別名

Formula two plus two

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内容説明

In today's fast-paced and rapidly changing business environment, frequent feedback and "course correction" is absolutely vital But about the only time most managers offer employees feedback is during scheduled (and generally infrequent) performance appraisals, which tend to be stiff, formal, and whether intentionally or not adversarial, and therefore ineffective. Formula 2+2 offers a simple yet powerful approach to revolutionizing feedback conversations. It details the five secrets of effective feedback: making it timely, balanced between compliments and critiques, focused on high priority areas, supported with specific examples, and reinforced with appropriate follow-up.

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