The set-up-to-fail syndrome : overcoming the undertow of expectations

Author(s)

Bibliographic Information

The set-up-to-fail syndrome : overcoming the undertow of expectations

Jean-François Manzoni, Jean-Louis Barsoux

Harvard Business School Press, c2007

  • : pbk

Available at  / 1 libraries

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Note

Previously published as: The set-up-to-fail syndrome : how good managers cause great people to fail, c2002

Includes index

Description and Table of Contents

Description

Do you have an employee whose performance keeps deteriorating--despite your close monitoring? Brace yourself: You may be at fault--by unknowingly triggering the set-up-to-fail syndrome. Perhaps things started off swimmingly. But then something--a missed deadline, a lost client--made you question the person's performance. You began micromanaging him. Suspecting your reduced confidence, he started doubting himself--and stopped giving his best. You viewed his new behavior as additional proof of mediocrity, and tightened the screws further. In The Set-Up-to-Fail Syndrome, Jean-Francois Manzoni and Jean-Louis Barsoux show how this insidious cycle hurts everyone: employees stop volunteering ideas, preventing your organization from getting the most from them; you lose energy to attend to other activities; and your reputation suffers as other employees deem you unfair. Team spirit wilts as targeted performers are alienated. But the set-up-to-fail syndrome doesn't have to happen. The authors provide preventive measures, such as loosening the reins as new employees master their jobs. If the syndrome has already erupted, Manzoni and Barsoux explain how to discuss the dynamic with your employee and reverse the cycle.

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Details

  • NCID
    BA81697597
  • ISBN
    • 9781422102848
  • Country Code
    us
  • Title Language Code
    eng
  • Text Language Code
    eng
  • Place of Publication
    Boston, Mass.
  • Pages/Volumes
    xii, 280 p.
  • Size
    21 cm
  • Classification
  • Subject Headings
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