CiNii 図書 - Content and craft : written expression in the elementary school

For courses in Career/Workforce Readiness, Human Relations, Professional and Career Development and Resume, Job Search and Interview Skills. Professionalism: Real Skills for the Real Workplace extends beyond a typical resume/job search text to seamlessly emphasize the relationship between resume development, job search skills, and human relations. Developed with input from industry leaders, it addresses topics students need to know when transitioning from campus to the workplace and fills the NBEA Professional Development requirement. Organized in a module format, it includes unique coverage of financial planning; business etiquette and professional behavior; appropriate use of workplace technologies; written business communications; and individual performance and business strategy.

MODULE 1: SELF-MANAGEMENT CHAPTER 1 YOUR ATTITUDE AND PERSONALITY............................................................................ All About You............................................................................................................. Personality and Values................................................................................................. Attitudes...................................................................................................................... Self-Esteem, Self-Image, and Projection...................................................................... Dealing with Negative "Baggage"................................................................................. Locus of Control......................................................................................................... Learning Styles............................................................................................................ Your Personal Handbook............................................................................................ CHAPTER 2 GOAL SETTING AND LIFE MANAGEMENT.................................................................... The Importance of Personal Goal Setting...................................................................... Influences of Goals...................................................................................................... How to Set Goals........................................................................................................ Creating a Life-Plan..................................................................................................... Priorities...................................................................................................................... Mentoring.................................................................................................................... CHAPTER 3 PERSONAL FINANCIAL MANAGEMENT........................................................................ Personal Financial Management................................................................................... How Personal Financial Management Affects Your Performance.................................. Your First Paycheck.................................................................................................... Money Management.................................................................................................... Wise Use of Credit...................................................................................................... Debt Management....................................................................................................... Credit Reports............................................................................................................. Savings and Investments.............................................................................................. Identity Theft............................................................................................................... CHAPTER 4 TIME AND STRESS MANAGEMENT/ORGANIZATION SKILLS.................................... The Impact of Stress on Performance........................................................................... Types of Stress............................................................................................................ Dealing with Stress...................................................................................................... Time Management Tips and Tricks............................................................................... Organizing and Performance........................................................................................ MODULE 2: WORKPLACE BASICS CHAPTER 5 ETHICS, POLITICS, AND DIVERSITY............................................................................... Ethics Defined............................................................................................................. Influences on Ethics at Work........................................................................................ Power and Ethics......................................................................................................... Increasing Your Power Bases...................................................................................... Politics and Reciprocity................................................................................................ Corporate Values/Culture............................................................................................ Making Ethical Choices............................................................................................... When Others Aren't Ethical......................................................................................... Diversity Basics........................................................................................................... Forms of Diversity....................................................................................................... Stereotypes and Prejudice Cultural Differences............................................................. Cultural Differences..................................................................................................... CHAPTER 6 ETIQUETTE/DRESS.............................................................................................................. Executive Presence...................................................................................................... Influences of Dress in a Professional Environment......................................................... Tips from Head to Toe................................................................................................ Jewelry, Body Piercing, and Tattoos............................................................................ Casual Workdays and Special Events.......................................................................... Business Etiquette........................................................................................................ Handshakes................................................................................................................. Dining.......................................................................................................................... Technology at Work.................................................................................................... Other Etiquette Basics................................................................................................. CHAPTER 7 DIVERSITY........................................................................................................................... Diversity Basics........................................................................................................... Forms of Diversity....................................................................................................... Stereotypes and Prejudice Cultural Differences............................................................. Cultural Differences..................................................................................................... CHAPTER 8 CUSTOMER SERVICE/QUALITY Productivity in the Workplace...................................................................................... Lines of Authority........................................................................................................ Who is the Company................................................................................................... Quality and the Company............................................................................................. Quality........................................................................................................................ Excellent Customer Service Defined............................................................................. The Impact of Customer Service.................................................................................. The Difficult Customer................................................................................................. MODULE 3: RELATIONSHIPS CHAPTER 9 ACCOUNTABILITY AND WORKPLACE RELATIONSHIPS........................................... Empowerment............................................................................................................. Workplace Relationships............................................................................................. Executives/Senior Officials........................................................................................... Your Boss................................................................................................................... Colleagues................................................................................................................... Others within the Organization...................................................................................... When Relationships Turn Negative............................................................................... Dating at Work............................................................................................................ Socializing................................................................................................................... Breaks and the Break-Room....................................................................................... Miscellaneous Workplace Issues.................................................................................. CHAPTER 10 COMMUNICATION............................................................................................................ Workplace Communication and Its Channels................................................................ The Communication Process........................................................................................ Verbal Communication................................................................................................ Nonverbal Communication........................................................................................... Written Communication............................................................................................... The Business Letter..................................................................................................... The Business Memo.................................................................................................... The Business E-Mail.................................................................................................... The Thank You Note................................................................................................... Documentation............................................................................................................ Telecommunication...................................................................................................... Foul Language............................................................................................................. Potential Offensive Names........................................................................................... Not Always About You............................................................................................... CHAPTER 11 TEAMWORK, MOTIVATION, AND LEADERSHIP.......................................................... Teams and Performance.............................................................................................. Characteristics of a Team Member............................................................................... Motivation................................................................................................................... Leadership.................................................................................................................. Becoming a Leader...................................................................................................... CHAPTER 12 CONFLICT AND NEGOTATION........................................................................................ Conflict....................................................................................................................... Conflict Management Styles......................................................................................... Harassment................................................................................................................. Workplace Bullies....................................................................................................... Know Your Rights....................................................................................................... Resolving Conflict at Work.......................................................................................... Resolving a Conflict Under a Union Agreement............................................................ Workplace Violence.................................................................................................... Agree To Disagree...................................................................................................... MODULE 4: QUALITY AND THE FUTURE CHAPTER 13 HUMAN RESOURCE MANAGEMENT.............................................................................. Human Resource Management Department.................................................................. Employee Orientation.................................................................................................. Employee Handbook................................................................................................... Dress Code................................................................................................................. Employment-At-Will and Right to Revise..................................................................... Employment Status...................................................................................................... How to Behave at Performance Evaluations................................................................. Benefits....................................................................................................................... Open Door Policy/Grievance Procedures..................................................................... Unions......................................................................................................................... CHAPTER 14 NETWORKING AND RESUMES Professional Networking.............................................................................................. Your Resume.............................................................................................................. Cover Letters.............................................................................................................. Job Search Portfolio.................................................................................................... Applications and Preparation....................................................................................... CHAPTER 15 JOB SEARCH AND INTERVIEW TECHNIQUES The Targeted Job Search............................................................................................. Sources of Job Leads.................................................................................................. Tailoring Your Resume and Cover Letter..................................................................... Prior to the Interview................................................................................................... The Day of the Interview.............................................................................................. The Interview.............................................................................................................. Discrimination and Employee Rights............................................................................. Tough Questions and Tough Answers.......................................................................... Closing the Interview................................................................................................... After the Interview....................................................................................................... Negotiation.................................................................................................................. When You're Not Offered the Job............................................................................... CHAPTER 16 CAREER CHANGES AND ADVANCEMENT.................................................................... Training and Development............................................................................................ Continuous Learning.................................................................................................... Changes in Employment Status..................................................................................... New Job Searches...................................................................................................... Promotions.................................................................................................................. Voluntary Terminations................................................................................................ Involuntary Terminations.............................................................................................. Other Moves Within the Organization...........................................................................

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Content and craft : written expression in the elementary school

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