Library services to the incarcerated : applying the public library model in correctional facility libraries

著者

書誌事項

Library services to the incarcerated : applying the public library model in correctional facility libraries

Sheila Clark and Erica MacCreaigh

Libraries Unlimited, 2006

  • : pbk

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注記

Includes bibliographical references (p. 237-240) and index

内容説明・目次

内容説明

Learn how to provide exemplary library service to individuals in prison or jail, by applying the public library model when working with inmate populations. These authors, a jail librarian and an outreach librarian, offer a wealth of insights and ideas, answering questions about facilities and equipment, collection development, services and programming; computers and the Internet; managing human resources, including volunteers and inmate workers; budgeting and funding; and advocacy within the facility and in the community. The approach is practical and down-to-earth, with numerous examples and anecdotes to illustrate concepts. More than 2 million adults are serving time in correctional facilities, and hundreds of thousands of youth are in juvenile detention centers. There are more than 1,300 prisons and jails in the United States, and about a third as many juvenile detention centers. Inmates, as much or more than the general population, need information and library services. They represent one of the most challenging and most grateful populations you, as a librarian, can work with. This book is intended to aid librarians whose responsibilities include serving the incarcerated, either as full-time jail or prison librarians, or as public librarians who provide outreach services to correctional facilities. It is also of interest to library school students considering careers in prison librarianship. The authors, a jail librarian and an outreach librarian, show how you can apply the public library model to inmate populations, and provide exemplary library service. They offer a wealth of ideas, answering questions about facilities and equipment, collection development, services and programming; computers and the Internet; managing human resources, including volunteers and inmate workers; budgeting and funding; and advocacy within the facility and in the community. The approach is practical and down-to-earth, with numerous examples and anecdotes to illustrate ideas.

目次

Acknowledgments Introduction Why Correctional Libraries? History of Correctional Libraries The Importance of Correctional Libraries Why This Book? Organization A Word of Caution Scope and Audience Chapter 1: The Public Library Model Access and Intellectual Freedom Privacy and Confidentiality Social Responsibility Models of Service In-House Service Library as Destination Librarian as "Information Concierge" Librarian as Educator Outreach—On the Inside Library as Community Outreach Library as Window to the World Conclusion Chapter 2: Understanding Yourself Five Types of Corrections Librarians The Terminator The Church Lady The Realist The People Pleaser The Crusader Do You Belong Behind Bars? Personal Qualities Determination Know Your Limits Know Thyself Patience Healthy Lack of Perfectionism Good Boundaries Names Touching Flexibility and Adaptability High Tolerance for Ambiguity Agoraphobics, Please Apply! Sense of Humor Professional Qualities Trustworthiness Strong Customer Service Ethic and Skills Ability to Cope with Criticism, Confrontation, and Conflict Good Boundaries Diplomacy, Tact, and Salesmanship Stamina: Or, the Ability to Work Alone for Long Periods of Time Ability to Reinterpret Library Bill of Rights and Freedom to Read Statement for a Correctional Environment Broad Knowledge of Library Functions Rewards of Service to Inmate Patrons Instant Gratification Service to the Traditionally Underserved Opportunities to Develop Cooperative Relationships with Nonlibrary Agencies Something New Every Day Understanding Your Role Personal Challenges and How to Surmount Them Fear Intimidation Sexual Harassment Physical/Romantic Attraction Conclusion Chapter 3: Understanding the Patrons Inmate Demographics in the United States Female Inmates and Prisoners Juvenile Offenders Profiles of Inmate Behavior The Bully The Narcissist The Charmer (aka "Romeo") The Suck-Up (also known as The Brown-Noser) The Jailhouse Lawyer The Pod Father (or Mother) Staying Safe Creating Your Safety Net Fan Clubs and Fan Mail User Needs Designated Budget Patron Input Response Time New Books that Don't Smell Like Toothpaste Conclusion Chapter 4: Understanding the System Different Types of Facilities and How They Operate Jail Prison Community Corrections Juvenile Facilities Regulations and Standards Working with Other Staff Ethics and Accountability Challenges and How to Handle Them Challenges to Your Services Philosophical Challenges Fiscal Challenges Challenges to Your Materials Mutually Agreed Upon Selection Policy Challenged Materials Process Conclusion Chapter 5: Facilities and Equipment Physical Space Seating Shelving Lighting Staff Workspace Computer Technology and Equipment Basic—and Not-So-Basic—Equipment Needs Computer Technology For Staff For Patrons Challenges and How to Surmount Them Chapter 6: Collection Development Community Needs Assessments Patron Requests Surveys Community Forums or Focus Groups Interviews Collection Development Policy Selection Leisure Reading Literacy Legal Resources Other Fancy Stuff Magazines and Newspapers Movies and Music Foreign Language and Special Needs Collections Curriculum Support Forbidden Fruit Hardcover versus Paperback Deposit Collections Acquisition Purchasing Donations Interlibrary Loan Cataloging and Classification Cataloging Nonfiction Classifying Fiction Deselection Ongoing Evaluation Chapter 7: Circulation and Catologing Access Circulation Policy Circulation Procedures Checking Out Checking In Patron Registration Shelving Materials Preserving the Collection Chapter 8: Staffing The Hiring Process Staffing Needs Assessment The Job Description Posting the Opening and Actively Recruiting "Auditions" and Interviews The Background Check Training and Motivation Training New Staff Ongoing Professional Development Motivation Volunteers Inmate Workers ("Trusties") Chapter 9: Services and Programs Logistical Considerations User Needs The Cardinal Rules of Program Planning Recreational Programs A Cup of Sugar from My Dear Granny Programs that Might Not "Go Over" Literacy Programs Law Library Reference Service Training for Legal Research Erica and Sheila's Top Ten List of Questions Asked by Jail Inmates Chapter 10: Budget Your Plan, Their Money Presenting and Defending Your Budget Stating Your Case Courting Strategic Allies What to Do When the Money is Not Forthcoming Grants Chapter 11: Community Collaboration History of the Library/Corrections Partnership in Arapahoe County, Colorado Advocacy and Activism Public Relations Professional Organizations ALA and Company State Library Associations Association of Bookmobiles and Outreach Services ACLU American Correctional Association Conclusion Glossary of Terms Appendix A "Must-Have" Core Collection Suggestions Appendix B Job Descriptions Generic Library Supervisor Position Generic Library Clerk/Library Assistant Position Generic Inmate Clerk Position Appendix C Sample Interview Questions Appendix D Performance Measures Suggested Readings Index

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