The human side of reference and information services in academic libraries : adding value in the digital world
著者
書誌事項
The human side of reference and information services in academic libraries : adding value in the digital world
（Chandos information professional series）
Chandos Pub., 2007
- : hbk
- : pbk
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注記
Includes bibliographical references (p. 119-126) and index
内容説明・目次
内容説明
This book examines the questions: how academic libraries provide value-added reference and information services in the digital age. It provides best practices from a global perspective. The book starts by looking at the information needs and info-seeking behaviours of university students and faculty. Then it examines the use cycle: consumer, instruction, and producer. It examines the resource cycle: collection development, instructor, maintenance. What are the essential elements of reference: orientation, instruction, collaborative planning, products?
目次
- Technology impact on information needs and behaviours of the academic community
- Technology impact on reference and information services staffing
- Technology impact on reference resources
- Technology impact on packaging reference and information
- Technology impact on physical access to reference and information services
- Technology impact on intellectual access for reference and information services
- Technology impact on evaluating reference and information services.
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