The future of marketing : practical strategies for marketers in the post-internet age

書誌事項

The future of marketing : practical strategies for marketers in the post-internet age

C. N. A. Molenaar

Financial Times Prentice Hall, 2002

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注記

Includes index

内容説明・目次

内容説明

The world of mass marketing is dead. Consumers in once captive markets are now free to roam the world looking for a better deal. For them broadcast doesn't work - you have to send them a message tailored to their needs; better yet, ask them a question. Is your marketing strategy keeping up with these recent social and technological changes? Consumers have changed the way they think forever. Are you ready for your customers having a greater sense of empowerment and higher expectations? This book will help you wrestle with the ever-growing demands of the technology-empowered customer. It will give you a solution to work towards, explain what has happened (in terms of strategy, the internet and marketing), where you stand and how you can gain a competitive advantage. "We recommend The Future of Marketing to you as a virtual roadmap for the future of business." Don Peppers & Martha Rogers, Ph.D., authors of The One to One Manager

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