Essential interviewing : a programmed approach to effective communication
著者
書誌事項
Essential interviewing : a programmed approach to effective communication
Thomson Brooks/Cole, c2008
7th ed
大学図書館所蔵 全4件
注記
Includes bibliographical references (p. 297) and index
内容説明・目次
内容説明
With the latest research and methods to help you become an effective professional in today's diverse world, ESSENTIAL INTERVIEWING makes the interview clear and specific for anyone training to work in the helping professions. By clearly defining the core communication skills essential to any interview and vividly demonstrating their effective use, the authors give you the tools to conduct successful interviews in a variety of situations. With an emphasis on client Story (listening and helping clients tell their tales), Restory (helping clients think about their lives and the world in new ways), and Action (what needs to be done to make the story come to life), ESSENTIAL INTERVIEWING offers you the same programmed-learning model of interviewing that has successfully trained countless members of the helping professions for nearly 30 years.
目次
1. Programming a Foundation for Learning. STAGE I ? EXPLORATION: HELPING CLIENTS TO IDENTIFY THEIR EXPERIENCES, ISSUES AND PROBLEMS. 2. Attending Behavior. 3. Effective Questioning. 4. Reflecting Content. 5. Reflecting Feeling. 6. Integrating Your Exploration Skills. STAGE II ? CLARIFICATION: HELPING CLIENTS TO CLARIFY THEIR EXPERIENCES AND DEVELOP GOALS. 7. Confronting. 8. Communicating Feeling and Immediacy. 9. Self-Disclosing. 10. Interpreting. STAGE III ? ACTION: HELPING CLIENTS TO TAKE ACTION. 11. Information Giving. 12. Structuring for Exploration, Clarification and Action. 13. Enlisting Cooperation. STAGE IV ? EFFECTIVE COMMUNICATION: FACILITATING EXPLORATION, CLARIFICATION AND ACTION. 14. Putting it All Together. Additional Resources. Index.
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