Human factors in project management : concepts, tools, and techniques for inspiring teamwork and motivation

著者

    • Wong, Zachary

書誌事項

Human factors in project management : concepts, tools, and techniques for inspiring teamwork and motivation

Zachary Wong

Jossey-Bass, a Wiley imprint, c2007

  • : cloth

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注記

Includes bibliographical references (p. 343-344) and index

内容説明・目次

内容説明

In Human Factors in Project Management, author Zachary Wong-a noted trainer and acclaimed leader of more than 250 project teams-provides a summary of "people-based" management skills and techniques that can be applied when working in a team environment. This comprehensive resource brings together in one book new and current models in team motivation and integrates the most significant concepts in team motivation and behaviors into a single set of principles called "Human Factors." Wong shows how these factors can be applied to the most challenging issues facing project managers today including Motivating a diverse workforce Facilitating team decisions Resolving interpersonal conflicts Managing difficult people Strengthening team accountability Communications Leadership

目次

Acknowledgments. The Author. Introduction. ONE: Emergence of Human Factors. TWO: Human Factors and Team Dynamics in Project Management. THREE: Key Elements of Team Performance: Content. FOUR: Key Elements of Team Performance: Process. FIVE: Key Elements of Team Performance: Behavior. SIX: Secrets of Managing the Three Key Elements. SEVEN: Key Stages of Team Development. EIGHT: Moving the Team Forward: Facilitation Techniques. NINE: Personal Space. TEN: Team Conflicts. ELEVEN: How Conflicts Affect Personal Space. TWELVE: Expanding Your Space. THIRTEEN: Managing Good and Bad Behaviors. FOURTEEN: Raising Your Game. FIFTEEN: Those Who Break Through Will Never Go Back. SIXTEEN: Hearts and Minds of Human Factors. SEVENTEEN: Personal Leadership: Putting It All Together. Epilogue. References. Index.

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