Human factors in project management : concepts, tools, and techniques for inspiring teamwork and motivation
著者
書誌事項
Human factors in project management : concepts, tools, and techniques for inspiring teamwork and motivation
Jossey-Bass, a Wiley imprint, c2007
- : cloth
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注記
Includes bibliographical references (p. 343-344) and index
内容説明・目次
内容説明
In Human Factors in Project Management, author Zachary Wong-a noted trainer and acclaimed leader of more than 250 project teams-provides a summary of "people-based" management skills and techniques that can be applied when working in a team environment. This comprehensive resource brings together in one book new and current models in team motivation and integrates the most significant concepts in team motivation and behaviors into a single set of principles called "Human Factors." Wong shows how these factors can be applied to the most challenging issues facing project managers today including
Motivating a diverse workforce
Facilitating team decisions
Resolving interpersonal conflicts
Managing difficult people
Strengthening team accountability
Communications
Leadership
目次
Acknowledgments. The Author.
Introduction.
ONE: Emergence of Human Factors.
TWO: Human Factors and Team Dynamics in Project Management.
THREE: Key Elements of Team Performance: Content.
FOUR: Key Elements of Team Performance: Process.
FIVE: Key Elements of Team Performance: Behavior.
SIX: Secrets of Managing the Three Key Elements.
SEVEN: Key Stages of Team Development.
EIGHT: Moving the Team Forward: Facilitation Techniques.
NINE: Personal Space.
TEN: Team Conflicts.
ELEVEN: How Conflicts Affect Personal Space.
TWELVE: Expanding Your Space.
THIRTEEN: Managing Good and Bad Behaviors.
FOURTEEN: Raising Your Game.
FIFTEEN: Those Who Break Through Will Never Go Back.
SIXTEEN: Hearts and Minds of Human Factors.
SEVENTEEN: Personal Leadership: Putting It All Together.
Epilogue.
References.
Index.
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