CiNii 図書 - Investigative interviewing : the conversation management approach

This unique text provides police officers with practical guidance on what to do prior to, during, and following investigative interviews of all kinds of witnesses, from vulnerable adults and children to suspects. It explains the psychological underpinning of the Conversation Management technique which lies at the heart of the PEACE interviewing model. It offers a comprehensive tool-kit to help officers skillfully assess and monitor the interviewee and to capture the fine-grain detail of what is said, or indeed not said, in an interview. It advises officers on how to operate ethically and to maximum effect at each phase of interviewing. This highly accessible text contains a variety of useful features including checklists, best practice and handy dialogue boxes, providing 'how to' guidance on interviewing vulnerable and non-vulnerable witnesses, child witnesses, and suspects. It is intended to complement the courses that police officers attend as part of their interview training including tiers 1-5, Vulnerable Witness Interviewing and PIP.

1. Criminal Investigation and Investigative Interviewing
2. Remembering and Forgetting Offence-related Experience
3. Conversation: The Basics
4. Telling and Listening: Disclosing and Making Sense of Disclosed Detail
5. RESPONSE: Mindful Behaviours for Relationship Building
6. Managing Information
7. Active Listening, Observing and Assessing
8. Right Person, Right Place, Right Time, Right Question
9. The Right Manner of Questioning
10. Assisting Remembrance of Offence-related Detail
11. Responding to Inappropriate or Disruptive Behaviour and to Resistance
12. Interviewing the Witness: Key Considerations
13. Interviewing the Developmentally Disadvantaged Witness: Key Considerations
14. Interviewing the Developmentally Disadvantaged Witness: Orientation and Assesment (O&A) Interviewing and Investigative Interviewing
15. Interviewing the Suspect: Key Considerations
16. Interviewing the Suspect Who Exercises the Right to Remain Silent Without Handing in a Defence Statement
17. Interviewing the Suspect Who Answers Questions
18. Interviewing the Suspect Who Produces a Prepared Statement

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Investigative interviewing : the conversation management approach

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