Beyond the black box : talk-in-interaction in the airline cockpit
著者
書誌事項
Beyond the black box : talk-in-interaction in the airline cockpit
(Directions in ethnomethodology and conversation analysis / series editors, David Francis, Stephen Hester)
Ashgate, c2004
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注記
Includes bibliographical references (p. [217]-242) and index
内容説明・目次
内容説明
This is the first and only study of the interaction between pilots in the cockpit of commercial aircraft. It examines, in close detail, the communication that pilots engage in with one another and with other parties, such as traffic controllers, as they perform the routine tasks involved in flying an aircraft. It also makes an important contribution to literature on work and language by addressing one of the most highly technological settings there is: the aircraft cockpit. Using data taken from audio and video recordings of pilots talking in aircraft cockpits, it draws on the analytical approaches of ethnomethodology and conversation analysis to analyse their task-related communications. It shows that although the tasks performed by pilots may be 'routine', the communications in and through which they are managed are artful accomplishments. Through the shaping of their talk, the pilots manage its indexical and situated properties in effective and skilled ways. In so doing they accomplish in their moment-by-moment interaction the required features of the pilot's work in the cockpit.
目次
- The workplace as social interaction. Part I: 'I'll Take Climb Power.' Accomplishing Cockpit Identities Through Pronominal Language: Accomplishing cockpit identities: (1) prescribed pronominal forms
- Accomplishing cockpit identities: (2) non-prescribed pronominal forms. Part II: 'That's Set.' Coordinating Talk and Non-Talk Activity: Accomplishing takeoff tasks
- Managing tasks in flight. Part III: 'He Said Final Approach Speed.' Integrating Talk-In-Interaction Within and Beyond The Cockpit: Talking with controllers: (1) pilot-pilot talk occasioned by talk with controllers
- Talking with controllers: (2) abstaining from pilot-pilot talk about talk with controllers
- Conclusion and implications
- References
- Index.
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