User-centered design stories : real-world UCD case files
Author(s)
Bibliographic Information
User-centered design stories : real-world UCD case files
（The Morgan Kaufmann series in interactive technologies）
Elsevier/Morgan Kaufman, c2007
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Real-world UCD case studies
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Note
Includes bibliographical references and index
Description and Table of Contents
Description
User-Centered Design Stories is the first user-centered design casebook with cases covering the key tasks and issues facing UCD practitioners today. Intended for both students and practitioners, this book follows the Harvard Case study method, where the reader is placed in the role of the decision-maker in a real-life professional situation.
In this book, the reader is asked to analyze dozens of UCD work situations and propose solutions for the problem set. The problems posed in the cases cover a wide variety of key tasks and issues faced by practitioners, including those related to organizational/managerial topics, UCD methods and processes, and technical/ project issues.
The benefit of the casebook and its organization is that it offers new practitioners (as well as experienced practitioners working in new settings) valuable practice in decision-making that cannot be obtained by simply reading a book or attending a seminar.
Table of Contents
- Justifying, developing, and starting a UCD Program
- Raising awareness and educating others in the work enviornment
- Hiring UCD professionals
- Estimating and pricing a UCD effort
- Selecting appropriate user research methodologies
- Selecting appropriate evaluation methodologies
- Designing a user iterface
- Designing user help
- Web site information architecture
- Addressing accessibility issues (i.e. designing for those with disabilities)
- Applying UCD to middleware/products with no obvious user interface
- Managing the politics of UCD in the Workplace
- Recruiting for a UCD effort
- Developing and delivering UCD training
- Interplay of the business model/business requirements and user requirements
- Cost-Justifying a UCD effort.
by "Nielsen BookData"