Using benchmarking, needs assessment, quality improvement, outcome measurement, and library standards : a how-to-do-it manual with CD-ROM
著者
書誌事項
Using benchmarking, needs assessment, quality improvement, outcome measurement, and library standards : a how-to-do-it manual with CD-ROM
（Medical Library Association guides）（How-to-do-it manuals for libraries / series editor, Bill Katz, no. 159）
Neal-Schuman Publishers, c2007
- : pbk
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注記
Includes bibliographical references and index
