Web usability : a user-centered design approach
著者
書誌事項
Web usability : a user-centered design approach
Pearson/Addison Wesley, c2006
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注記
Includes bibliographical references and index
内容説明・目次
内容説明
目次
Chapter 1 - Introduction to Web Usability
Why focus on the user?
Information systems
Traditional Development of Information Systems
New challenges in Web development projects
The role of users
The User-Centered Web Development Life Cycle
Cost-justifying user involvement in development
Project management techniques
Chapter 2 - Defining the Mission and Target User Population
Mission of the Web site
Targeted user population
Diverse user populations
Considerations for Web site re-design
Chapter 3 - Requirements gathering-What Information is Needed?
General user demographic information
Domain knowledge
User computing experience
User computing environment
Task analysis and content
Benchmarking
Additional considerations for Web site re-design
Chapter 4 - Requirements gathering with Users-How to do it?
Determining the access to users
Surveys
Interviews
Focus Groups
Participatory design
Summary of advantages and disadvantages of each method
Other user involvement activities for structuring information
Final thoughts
Chapter 5 - Information Architecture and Site Navigation
Web site content objects
Information architecture
Web navigation
Organizing and labeling navigation choices
Breadcrumbs navigation
Search engines for navigation
Location of navigation
Technical requirements for navigation
Chapter 6 - Page Design
Technical considerations
Layout considerations
Content considerations
Chapter 7 - Designing for Universal Usability
User diversity
Browser diversity
Chapter 8 - Physical Design
Coding by hand using a text editor
Web development applications
How to code navigation
Gathering content for pages
Functionality Testing: Does the code work?
Chapter 9 - Usability Testing
Expert-based reviews
User-based testing
Automated usability testing
Incorporating testing feedback
Chapter 10 - Implementation and Marketing
Housing the Web site
Bringing users to your Web site: Marketing
Using a search engine
Considerations for site re-design
Chapter 11 - Maintaining and Evaluating Web Sites
Maintenance
Evaluation
When to re-design a Web site
Case study: The Eastman Kodak Company
Case study: The National Cancer Institute Cancernet web site
Case study: National Football League web site for children
Case study: The American Speech-Language-Hearing Association
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