Design for six sigma for green belts and champions : applications for service operations--foundations, tools, DMADV, cases, and certification

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Design for six sigma for green belts and champions : applications for service operations--foundations, tools, DMADV, cases, and certification

Howard S. Gitlow, David M. Levine, Edward A. Popovich

Pearson/Prentice Hall, c2006

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Includes bibliographical references and index

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