Handbook of metrics for research in operations management : multi-item measurement scales and objective items

著者

書誌事項

Handbook of metrics for research in operations management : multi-item measurement scales and objective items

Aleda V. Roth ... [et al.]

SAGE, c2008

  • : cloth

大学図書館所蔵 件 / 全2件

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注記

Includes bibliographical references and index

内容説明・目次

内容説明

The Handbook of Metrics for Research in Operations Management is a compilation of multi-item scales and objective items that can be used to construct surveys and questionnaires in Operations Management. Such surveys can be sent to manufacturing or service managers to collect empirical data on their operations for research purposes. The metrics can be used to measure constructs such as Total Quality Management, Just-In-Time manufacturing, Operations Strategy, Technology Management, Supply Chain Management, performance of operations and related concepts. Key Features Employs a systematic summary of 1803 multi-item, measurement scales, and objective metrics: Derived from 230 published articles, comprehensive summaries for each scale are available in one source. Cross-classifies measurement scales in two ways: Each scale is classified by categories that are based on OM research topics accepted by major OM journals and by first author names. Provides a discussion of objective measures used in OM research: Illustrative items and examples from 5 questionnaires are given. Increases the efficiency and potential rigor of the researcher's efforts: Discussion and selected bibliography on key issues for careful construction of new items encourage further development and refinement of psychometrically sound OM metrics. Intended Audience This Handbook is an essential, time-saving resource for virtually all operations, supply chain, and technology scholars and practitioners interested in empirical research. A vital addition to all academic libraries, it is intended to serve as a basic reference and guide for construction of surveys and other structured data collection on OM topics.

目次

Preface Chapter 1: Introduction The Purpose of the Book Coverage and Scope Caveats and Cautions Organization of the Book Selected Bibliography of Methods for Scale Development Chapter 2: Classification of Scales Chapter 3: Objective Measures of Operations Introduction Industry Week Best Plants Study Global Manufacturing Research Group Study High Performance Manufacturing Study Vision in Manufacturing Survey Retail Banking Futures Study Appendix 3-1 to 3-5: Survey Instruments/Selected Items Chapter 4: List of Scale Summaries (alphabetic by first author) Authors A-B Authors C-D Authors E-G Authors H-J Authors K-M Authors N-R Authors S-T Authors V-Z Appendices: A1: Classification of Scales A2: Index for Scale Names A3: List of papers summarized Index

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