Customer service : a management perspective

Author(s)

• La Londe, Bernard J.
• Cooper, Martha C.
• Noordewier, Thomas G.
• Council of Logistics Management (U.S.)

Bibliographic Information

Customer service : a management perspective

by Bernard J. La Londe, Martha C. Cooper, Thomas G. Noordewier

Council of Logistics Management, c1988

Details

• NCID: BA86875207
• LCCN: 88145088
• Country Code: us
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: Oak Brook, IL
• Pages/Volumes: 162, [249] p.
• Size: 24 cm
• Classification:
  • LCC : HF5415.5
  • DC19 : 658.8/12
• Subject Headings:
  • LCSH : Customer services -- Management