Customer service : a management perspective

著者

• La Londe, Bernard J.
• Cooper, Martha C.
• Noordewier, Thomas G.
• Council of Logistics Management (U.S.)

書誌事項

Customer service : a management perspective

by Bernard J. La Londe, Martha C. Cooper, Thomas G. Noordewier

Council of Logistics Management, c1988

• NII書誌ID(NCID): BA86875207
• LCCN: 88145088
• 出版国コード: us
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: Oak Brook, IL
• ページ数/冊数: 162, [249] p.
• 大きさ: 24 cm
• 分類:
  • LCC : HF5415.5
  • DC19 : 658.8/12
• 件名:
  • LCSH : Customer services -- Management