The secrets of facilitation : the S.M.A.R.T. guide to getting results with groups
著者
書誌事項
The secrets of facilitation : the S.M.A.R.T. guide to getting results with groups
（The Jossey-Bass business & management series）
Jossey-Bass, c2004
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注記
Includes bibliographical references (p. 290)
内容説明・目次
内容説明
"The Secrets of Facilitation" delivers a clear vision of facilitation excellence and reveals the specific techniques effective facilitators use to produce consistent, repeatable results with groups. Author Michael Wilkinson has trained thousands of managers, mediators, analysts, and consultants around the world to apply the power of SMART (Structured Meeting And Relating Techniques) facilitation to achieve amazing results with teams and task forces. He shows how anyone can use these proven group techniques in conflict resolution, consulting, managing, presenting, teaching, planning, selling, and other professional as well as personal situations.
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