The one minute apology : a powerful way to make things better

Author(s)

• Blanchard, Kenneth H.
• McBride, Margret
• Johnson, Spencer

Bibliographic Information

The one minute apology : a powerful way to make things better

Ken Blanchard and Margret McBride ; [foreword by Spencer Johnson]

William Morrow, c2003

• : alk. paper

Other Title

[:01] minute apology

Details

• NCID: BA87508212
• ISBN:
  • 0688169813
• LCCN: 2004296314
• Country Code: us
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: New York
• Pages/Volumes: xi, 114 p.
• Size: 22 cm
• Classification:
  • LCC : BF575.A75
  • DC22 : 158.2
• Subject Headings:
  • LCSH : Apologizing
  • LCSH : Leadership