Leading IT projects : the IT manager's guide

書誌事項

Leading IT projects : the IT manager's guide

Jessica Keyes

CRC Press, c2009

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注記

Includes bibliographical references and index

内容説明・目次

内容説明

Senior level IT managers are responsible for a wide variety of development projects. For the most part, these individual projects are handled by project managers. However, IT managers must be conversant in the field of project management. Additionally, they must understand the dynamics of managing the project manager and be familiar with the skill sets. Leading IT Projects: The IT Manager's Guide provides a detailed roadmap for project success. The book provides information on the technical aspects of project management and also focuses on the human side of project management-leadership skills, team building, and promoting creativity. Overall, it facilitates an extensive understanding of the planning, monitoring, and control of the people, process, and events that occur as a computer system evolves from preliminary concept to operational implementation. Using ready-to-use forms and templates, this valuable resource enables you to increase productivity and ensures that projects come in on time and within budget.

目次

Fundamentals of Project Management Why is Project Planning Important? Project Management and SDLC Concept Development Implementation Closeout The Project Planning Document Roles in Project Management The Project Manager Management Layers The Project Team Project Management Office Balanced Scorecard The Portfolio Perspective Project Management Methodologies PMBOK PRINCE Project Management Process Maturity Model Project Management Skill Sets Role of the Project Manager Manage Expectations Resolve Conflict Overcome Fears Facilitate Meetings Motivate Team Members Organizational Values Interpersonal Skill Sets Business Skill Sets Leadership Skills Organizational Skills Technical Competencies Project Integration Management Information Technology Management Scope Management Time Management Cost Management Quality Management Risk Management Procurement Management Managing the Project Team Team Dynamics The Healthy Team Team Building Teaming Tools Team Effectiveness Leadership Model The Virtual Team Motivational Techniques Project Tracking and Control The Inevitability of Change Budget Monitoring Project Reporting Project Metrics Business Metrics Technology Metrics Sample Project Plan Metrics Section Metrics Function Point Metric Completing the Function Point Table Calculating the Value Adjustment Factor (VAF) Computing the Final FP Value Conclusion Other Metrics Source Code Size Metrics Code Understandability Metrics Function Metrics Methods for Assessment Process Improvement Example Quality Control Techniques Performance Management and Management Systems Project Critical Success Factors Just What's Critical to Project Success Some Critical Success Factors: A Closer Look The Right People Technological Issues Effective Communication The Proper Utilization of Standards Ethics Political Aspects Legal Aspects Organizational Aspects Project Scope Management and System Requirements Managing Ideas Defining Business Goals Defining Project Goals Defining Project Scope Constraints Additional RFP Information General Requirements Technical Requirements Standards Existing Systems Hardware Operating Systems Networking Application Software Security Scalability Availability Reliability Maintenance Disaster Recovery Other Training and Documentation Installation Issues The Work Breakdown Structure (WBS) Project Scheduling The Task Network Task Identification and Descriptions Timeline Details Task Numbering Task Sequence Task Precedence The Task List Project Scheduling Project Management Charts Gantt Chart Program Evaluation and Review Technique (PERT) Critical Path Leveling and Resource Allocation Slack Management Crashing the Activities When the Resources are Human Project Estimation The Importance of Project Estimation WBS-The Basis for Project Estimates The Process of Human Resource Estimation Project Estimates Other Estimation Techniques Estimating by Analogy Bottom-Up (Grassroots) Estimating Parametric Estimation Estimating NonHuman Resources Managing Project Resources Budgeting Top-Down Budgeting Bottom-Up Budgeting Iterative Budgeting Financial Analysis Cost-Benefit Analysis Break-Even Analysis Return on Investment Net Present Value Earned-Value Management Rapid Economic Justification Project Risk The Proactive Risk Strategy Risk Management Sample Risk Plan RMMM Strategy Project Risk RMMM Strategy Technical Risk RMMM Strategy Business Risk RMMM Strategy Risk Avoidance Quantitative Risk Analysis Risk Checklists Procurement Management Outsourcing Procurement Planning Description of the Project Market Research Acquisition Methodology Steps Procurement Risk Management Contract Management Approach Project Termination All Good Things Must Come to an End The Project Audit Lessons Learned Change Control The Maintenance Process Maintenance Costs A Model for Maintenance Managing Maintenance Personnel Measuring Effectiveness Controlling Maintenance Requests Configuration Control or Enhanced Change Control Typical Configuration Management Plan Reference A: Traditional IT Metrics Reference Reference B: Value Measuring Methodology Reference C: Establishing a Software Measurement Program Reference D: Selected Performance Metrics Reference E: Introduction to Software Engineering Reference F: The Feasibility Study and Cost-Benefit Analysis Reference G: Project Plan Outline Reference H: Glossary

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