Virtual reference service : from competencies to assessment

著者

• Lankes, R. David

書誌事項

Virtual reference service : from competencies to assessment

edited by R. David Lankes ... [et al.]

（The virtual reference desk series）

Neal-Schuman Publishers, c2008

• : pbk

注記

Includes bibliographical references and index

収録内容

• Introduction : the virtual reference desk conferences as a revelatory case / R. David Lankes
• Creating your own consortium in less than six months : a true story of virtual reference / Helene Lafrance, Locke Morrisey, and Judy Trump
• Implementing VR on the fly : staff motivation and buy-in / Clara Ogbaa, Lorin Flores Fisher, and Lisa Ancelet
• Adding instant messaging to an established virtual reference service : asking "r u there?" / Pam Sessoms and Jean Ferguson
• Responding to triage taxonomy : answering virtual medical questions / Catherine Arnott Smith
• The evolving role of reference librarians in the health sciences environment / Gabriel R. Rios
• Examining interpersonal communication in virtual reference encounters : the Library LAWLINE Consortium / Marie L. Radford
• Assessing inappropriate use : learning from the AskColorado experience / Jack Maness and Sarah Naper
• Meeting the challenges of reference service in a hybrid environment : teaching LIS students today / Debbie L. Rabina
• A comprehensive VR training program / Joann Wasik

詳細情報

• NII書誌ID(NCID): BA8791290X
• ISBN:
  • 9781555705282
• LCCN: 2007024104
• 出版国コード: us
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: New York
• ページ数/冊数: xvii, 206 p.
• 大きさ: 23 cm
• 分類:
  • LCC : Z711.45
  • DC22 : 025.5/2
• 件名:
  • LCSH : Electronic reference services (Libraries)
  • LCSH : Reference services (Libraries) -- Information technology
  • LCSH : Electronic reference services (Libraries) -- Study and teaching
  • LCSH : Reference librarians -- Effect of technological innovations on
  • LCSH : Electronic reference services (Libraries) -- United States -- Case studies
• 親書誌ID:
  • BA71590790