Profit maximization through customer relationship marketing : measurement, prediction and implementation

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書誌事項

Profit maximization through customer relationship marketing : measurement, prediction and implementation

Lerzan Aksoy, Timothy L. Keiningham, David Bejou, editors

Best Business Books, an imprint of the Haworth Press, c2007

  • : soft cover : alk. paper
  • : hard cover

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注記

"Co-published simultaneously as Journal of relationship marketing, volume 6, numbers 3/4 2007."

Includes bibliographical references and index

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