Gerontologicial supervision : a social work perspective in case management and direct care

Author(s)

Bibliographic Information

Gerontologicial supervision : a social work perspective in case management and direct care

Ann Burack-Weiss, Frances Coyle Brennan

Haworth Press, c2008

2nd ed

  • : hard
  • : soft

Available at  / 4 libraries

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Note

Rev. ed. of: Gerontological social work supervision / Ann Burack-Weiss, Frances Coyle Brennan

Includes bibliographical references (p. 153-157) and index

Description and Table of Contents

Volume

: hard ISBN 9780789024220

Description

The growing population of aging Americans is bringing with it thousands of new workers into agencies serving the elderly each year. Now, the need for supervisors to administer and train staff in programs for older persons is increasing as well. This is a practical, "how-to" guide for the supervision of case managers, personal care providers, and interns working in community services and long-term care of ill or disabled older persons. This updated edition expands its focus by offering the latest, up-to-date ideas and proven "practice wisdom" for handling many of the field's most common problems. Filled with direct and composite case examples, this useful guide looks at concerns central to the changing field of practice. Part one gives an overview of the social work perspective. Parts two and three consider practice and administrative issues. Supervision of interns is covered in part four, and part five expands the scope of original edition by discussing the similarities and differences between home care and long-term care settings. Chapters include coverage of: dual emphasis on person and environment treatment with dignity and respect stages of helping, learning, and teaching negotiating the balance between dependence and independence styles of learning and teaching tuning in and anticipatory empathy assessment, case planning, on-going work, and termination empowerment, mediation, and advocacy the supervisor as "middle management" staff development the supervisory conference and recording requirements evaluation in group supervision home care residential care Gerontological Supervision is an invaluable resource for supervisors with or without MSWs and RNs, as well as case managers, personal care providers, interns, and educators and students in social work.

Table of Contents

Acknowledgments Part I: An Overview Chapter 1. Introduction Why a Book on Gerontological Supervision? Changes in the Aging Field of Practice About the Book Chapter 2. The Social Work Perspective Parallel Process The Power of Relationship A Holistic Approach Dual Emphasis on Person and Environment Seeking Strengths Promoting Optimum Functioning Promoting the Least Restrictive Environment Promoting Ethical Conduct Treatment with Dignity and Respect Developing Cultural Competence Setting Appropriate Goals Chapter 3. Stages of Helping, Learning, and Teaching About Dependence Responses to Dependency and Loss Shock and Disbelief Denial Bargaining Anger and Sadness Negotiating the Balance Between Dependence and Independence Chapter 4. Styles of Learning and Teaching Learning Styles The Intuitive Learner The Intellectual Learner The Practical Learner Teaching Styles Collaborative Discussion Didactic Teaching Experiential Exercises Part II: Supervising Social Workers/Case Managers-Practice Skills Chapter 5. The Interview Tuning in/Anticipatory Empathy Engagement Active Listening/Observation Expressed Empathy Exploration of Facts and Feelings Contracting Chapter 6. Assessment, Case Planning, Ongoing Work, and Termination Assessment Social Supports Case Planning Separating Fact from Inference Long-Term and Short-Term Goals Ongoing Work Focusing Multiple Losses Special Issues Reminiscence Sexuality End-of-Life Issues Termination: Closing a Case Chapter 7. Empowerment, Mediation, and Advocacy Beyond the One-to-One General Assumptions About Dependence Systems Interventions: Commonalities and Differences "Not Doing" Empowerment "Doing With" Mediation "Doing For" Advocacy Work with Families Work with Other Care Providers Part III: Supervising Social Workers/Case Managers-Administrative Issues Chapter 8. The Organizational Context Agency Size and Auspices The Supervisor As "Middle Management" Organizational Change Recording Evaluations Chapter 9. Staff Development Individual Supervision Consultation Staff Meetings Case Conferences Continuing Education Group Supervision Chapter 10. Difficult Conversations In Supervision In Practice Part IV: Supervising Interns Chapter 11. Assignment Selection Assignment Selection The Supervisor's Challenge Balancing Service Needs and Learning Opportunities Different Types of Learners and Their Beginnings with Clients Chapter 12. The Supervisory Conference and Recording Requirements The Supervisory Conference The Conference Agenda Recording Chapter 13. Group Supervision, Evaluation Group Supervision Getting Started Group Projects Evaluation Part V: Supervising Direct care Workers Chapter 14. Shared Tasks and Issues Tasks Issues Chapter 15. Home Care Direct Care in the Community Supervision of Home Care Workers Assessing Strengths and Uncovering Possible Problems Responding Not Reacting Cultural/Ethnic Differences Intimacy Issues Individualizing the Client Chapter 16. Residential Care Direct Care in the Nursing Home The Institutional Model Conflicting Philosophies of Care Handling Resident/Family Complaints Handling Sexuality and Bodily Functions Flexibility Within Job Requirements Chapter 17. Group Supervision, Training, and Evaluation Group Supervision Handling Challenging Situations Discussing Policy Changes Teasing Out Successful Interven
Volume

: soft ISBN 9780789024237

Description

The growing population of aging Americans is bringing with it thousands of new workers into agencies serving the elderly each year. Now, the need for supervisors to administer and train staff in programs for older persons is increasing as well. This is a practical, "how-to" guide for the supervision of case managers, personal care providers, and interns working in community services and long-term care of ill or disabled older persons. This updated edition expands its focus by offering the latest, up-to-date ideas and proven "practice wisdom" for handling many of the field's most common problems. Filled with direct and composite case examples, this useful guide looks at concerns central to the changing field of practice. Part one gives an overview of the social work perspective. Parts two and three consider practice and administrative issues. Supervision of interns is covered in part four, and part five expands the scope of original edition by discussing the similarities and differences between home care and long-term care settings. Chapters include coverage of: dual emphasis on person and environment treatment with dignity and respect stages of helping, learning, and teaching negotiating the balance between dependence and independence styles of learning and teaching tuning in and anticipatory empathy assessment, case planning, on-going work, and termination empowerment, mediation, and advocacy the supervisor as "middle management" staff development the supervisory conference and recording requirements evaluation in group supervision home care residential care Gerontological Supervision is an invaluable resource for supervisors with or without MSWs and RNs, as well as case managers, personal care providers, interns, and educators and students in social work.

Table of Contents

Acknowledgments Part I: An Overview Chapter 1. Introduction Why a Book on Gerontological Supervision? Changes in the Aging Field of Practice About the Book Chapter 2. The Social Work Perspective Parallel Process The Power of Relationship A Holistic Approach Dual Emphasis on Person and Environment Seeking Strengths Promoting Optimum Functioning Promoting the Least Restrictive Environment Promoting Ethical Conduct Treatment with Dignity and Respect Developing Cultural Competence Setting Appropriate Goals Chapter 3. Stages of Helping, Learning, and Teaching About Dependence Responses to Dependency and Loss Shock and Disbelief Denial Bargaining Anger and Sadness Negotiating the Balance Between Dependence and Independence Chapter 4. Styles of Learning and Teaching Learning Styles The Intuitive Learner The Intellectual Learner The Practical Learner Teaching Styles Collaborative Discussion Didactic Teaching Experiential Exercises Part II: Supervising Social Workers/Case Managers-Practice Skills Chapter 5. The Interview Tuning in/Anticipatory Empathy Engagement Active Listening/Observation Expressed Empathy Exploration of Facts and Feelings Contracting Chapter 6. Assessment, Case Planning, Ongoing Work, and Termination Assessment Social Supports Case Planning Separating Fact from Inference Long-Term and Short-Term Goals Ongoing Work Focusing Multiple Losses Special Issues Reminiscence Sexuality End-of-Life Issues Termination: Closing a Case Chapter 7. Empowerment, Mediation, and Advocacy Beyond the One-to-One General Assumptions About Dependence Systems Interventions: Commonalities and Differences "Not Doing" Empowerment "Doing With" Mediation "Doing For" Advocacy Work with Families Work with Other Care Providers Part III: Supervising Social Workers/Case Managers-Administrative Issues Chapter 8. The Organizational Context Agency Size and Auspices The Supervisor As "Middle Management" Organizational Change Recording Evaluations Chapter 9. Staff Development Individual Supervision Consultation Staff Meetings Case Conferences Continuing Education Group Supervision Chapter 10. Difficult Conversations In Supervision In Practice Part IV: Supervising Interns Chapter 11. Assignment Selection Assignment Selection The Supervisor's Challenge Balancing Service Needs and Learning Opportunities Different Types of Learners and Their Beginnings with Clients Chapter 12. The Supervisory Conference and Recording Requirements The Supervisory Conference The Conference Agenda Recording Chapter 13. Group Supervision, Evaluation Group Supervision Getting Started Group Projects Evaluation Part V: Supervising Direct care Workers Chapter 14. Shared Tasks and Issues Tasks Issues Chapter 15. Home Care Direct Care in the Community Supervision of Home Care Workers Assessing Strengths and Uncovering Possible Problems Responding Not Reacting Cultural/Ethnic Differences Intimacy Issues Individualizing the Client Chapter 16. Residential Care Direct Care in the Nursing Home The Institutional Model Conflicting Philosophies of Care Handling Resident/Family Complaints Handling Sexuality and Bodily Functions Flexibility Within Job Requirements Chapter 17. Group Supervision, Training, and Evaluation Group Supervision Handling Challenging Situations Discussing Policy Changes Teasing Out Successful Interven

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