Research companion to emotion in organizations

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Research companion to emotion in organizations

edited by Neal M. Ashkanasy and Cary L. Cooper

（New horizons in management series / series editor: Cary L. Cooper）

E. Elgar, c2008

  • : cased
  • : pbk

Available at  / 9 libraries

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Includes bibliographical references and index

Description and Table of Contents

Description

The study of emotions and their effects in the workplace has become one of the 21st century's most exciting and burgeoning fields of organizational research. This unique work confirms that it has become increasingly clear that emotions are an essential element of our understanding of organizational life. This Companion brings together many leading scholars to address a wide range of topics in 38 chapters, across five levels of organizational analysis - including within-person, between-person (individual differences), relationships, groups, and the organization as a whole. Chapters tackle structure and measurement of emotion, antecedents and consequences of positive and negative emotions, including effects on work satisfaction and performance. The expression, recognition, and regulation of emotion and the propagation of mood and emotion in groups are also dealt with. The Companion explores contemporary issues including leadership, organizational climate and culture, as well as organizational change. With cutting edge research and comprehensive coverage of emotion in organizations this Companion will be of invaluable interest to postgraduate students and scholars in the fields of organizational behavior, organizational science, and industrial and organizational psychology.

Table of Contents

Contents: Introduction Neal M. Ashkanasy and Cary L. Cooper PART I: EMOTION AND AFFECT AS A WITHIN-PERSON PHENOMENA 1. The Structure of Affect: History, Theory, and Implications for Emotion Research in Organizations Myeong-Gu Seo, Lisa Feldman Barrett and Sirkwoo Jin 2. Emotion and Organizational Decision Making: The Roles of Negative Affect and Anticipated Regret in Making Decisions under Escalation Situations Carmen K. Ng and Kin Fai Ellick Wong 3. Fear and Loathing in the Workplace Julie Fitness 4. The Case for Emotion-induced Toxicity: Making Sense of Toxic Emotions in the Workplace Sandra A. Lawrence 5. Disappointment and Regret Wilco W. van Dijk and Frenk van Harreveld 6. The Impact of Emotions, Moods and Other Affect-related Variables on Creativity, Innovation and Initiative Johannes Rank and Michael Frese 7. Emotions in and Around Performance: The Thrill of Victory, the Agony of Defeat Cynthia D. Fisher 8. Affect, Satisfaction, and Performance Timothy A. Judge and John D. Kammeyer-Mueller 9. Affective Influences on Employee Satisfaction and Performance David T. Wagner and Remus Ilies 10. Affect and Work Motivation Ruth Kanfer and Patrick C. Stubblebine 11. Emotions and Counterproductive Work Behavior Lisa M. Penney and Paul E. Spector 12. Measuring Emotion: Methodological Issues and Alternatives Marie T. Dasborough, Marta Sinclair, Rebekah Russell-Bennett and Alastair Tombs PART II: EMOTION AS AN INDIVIDUAL DIFFERENCE VARIABLE 13. The Use of Emotional Intelligence in Business: Resolving Varying Definitions and Measures and their Relationship to Work Performance Peter J. Jordan 14. Emotional and Social Intelligence Competencies Richard E. Boyatzis 15. Learning to Face Emotional Intelligence: Training and Workplace Applications Catherine S. Daus and Tiffani G. Cage PART III: EMOTIONAL EFFECTS IN DYADIC INTERACTIONS 16. Emotion Scripts in Organizations: A Multi-level Model Donald E. Gibson 17. Emotion Regulation in the Workplace Stephane Cote, Sue Moon and Christopher T.H. Miners 18. Emotional Labour and Employee Well-being: An Integrative Review David Holman, David Martinez-Inigo and Peter Totterdell 19. Not all Emotional Display Rules are Created Equal: Distinguishing between Prescriptive and Contextual Display Rules James M. Diefendorff and Erin M. Richard 20. Doing Emotion in Service Encounters: Service Agents' Perceptions of Emotional Labor and Emotional Contagion Blake E. Ashforth, Marc A. Tomiuk and Carol T. Kulik 21. Emotions as Social Entities: Interpersonal Functions and Effects of Emotion in Organizations Shlomo Hareli, Anat Rafaeli and Brian Parkinson 22. Affect and Justice: Current Knowledge and Future Directions Yochi Cohen-Charash and Zinta S. Byrne 23. Emotion in Conflict and Negotiation: Introducing the Emotions as Social Information (EASI) Model Gerben A. Van Kleef 24. The Power of Presence: Strategic Response to Displayed Emotions in Negotiations Shirli Kopelman, Ilan G. Gewurz and Vera Sacharin PART IV: EMOTION AS A GROUP-LEVEL PHENOMENON 25. Kindling Fires and Extinguishing Candles: The Wind of Mood Contagion in Work Groups Richard Saavedra 26. Group-level Emotional Intelligence Vanessa Urch Druskat and Steven B. Wolff 27. Research Trends in Emotions and Leadership Ronald H. Humphrey, Janet B. Kellett, Randall G. Sleeth and Nathan S. Hartman 28. Leadership, Affect, and Emotions Daan van Knippenberg, Barbara van Knippenberg, Gerben A. Van Kleef and Frederic Damen 29. Leadership and Emotional Expression Debra L. Nelson, Susan Michie and Timothy DeGroot 30. Leaders as Emotional Managers, Across Cultures Joyce E. Bono and Laura G. Barron 31. The Role of Affect in Vertical and Lateral Exchange Relationships in Teams Herman H.M. Tse and Neal M. Ashkanasy 32. An Interactive, Process Model of Emotions and Leadership Rebecca J. Reichard and Ronald E. Riggio PART V: ORGANIZATIONAL-LEVEL EMOTION RESEARCH 33. Establishing Positive Emotional Climates to Advance Organizational Transformation Leslie E. Sekerka and Barbara L. Fredrickson 34. How Contrasting Emotions can Enhance Strategic Agility Quy Nguyen Huy 35. Contested Meanings and Emotional Dynamics in Strategic Alliances Rajesh Kumar 36. How to Build a Healthy Emotional Culture and Avoid a Toxic Culture Charmine E.J. Hartel 37. An Identity-based View of Emotional Ambivalence and its Management in Organizations Lu Wang and Michael G. Pratt 38. Functions of Emotion from an Organizational Perspective Agneta H. Fischer and Antony S.R. Manstead Index

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