eMarketing eXcellence : planning and optimizing your digital marketing

著者

    • Smith, P. R. (...Paul Russell...)
    • Chaffey, Dave
    • Chartered Institute of Marketing

書誌事項

eMarketing eXcellence : planning and optimizing your digital marketing

Dave Chaffey and P.R. Smith

(E marketing essentials)

Butterworth-Heinemann, 2008

3rd ed

  • : pbk

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注記

Includes bibliographical references and index

内容説明・目次

内容説明

eMarketing eXcellence third edition has been completely revised and updated to help you create effective and up-to-date customer-centric e-marketing plans. A hugely successful practical guide to creating and executing e-marketing plans, it combines established approaches to marketing planning with the creative use of new e-models and e-tools. It is designed to support both marketers who are integrating e-marketing into their existing marketing and communications strategies and experienced e-marketers looking to optimise their e-marketing. Written by two highly experienced eMarketing consultants, the book shows you how to: * Draw up an outline e-marketing plan * Evaluate and apply e-marketing principles and models * Integrate online and offline communications * Implement customer-driven e-marketing * Reduce costly trial and error * Measure and enhance your e-marketing * Drive your e-business forward Established marketing concepts such as customer relationship management, the marketing mix and widely adopted SOSTAC (R) planning system, are re-examined in the new media context - and new approaches explained including blogs, search engine marketing, viral marketing and E-CRM. Offering a highly structured and accessible guide to a critical and far-reaching subject, eMarketing eXcellence third edition provides a vital reference point for all students and managers involved in marketing strategy and implementation.

目次

  • Preface
  • Preface to the second edition
  • Acknowledgements
  • Chapter 1: Introduction to e-marketing
  • Chapter 2: ReMix
  • Chapter 3: E-models
  • Chapter 4: E-customers
  • Chapter 5: E-tools
  • Chapter 6: Site design
  • Chapter 7: Traffic building
  • Chapter 8: E-CRM
  • Chapter 9: E-business
  • Chapter 10: E-planning
  • Glossary
  • Index. Please note - each chapter includes: Introduction
  • Chapter Summary
  • References
  • Further Reading
  • Web Links
  • Self-test

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詳細情報

  • NII書誌ID(NCID)
    BA89432417
  • ISBN
    • 9780750689458
  • 出版国コード
    uk
  • タイトル言語コード
    eng
  • 本文言語コード
    eng
  • 出版地
    Oxford
  • ページ数/冊数
    xviii, 508 p.
  • 大きさ
    25 cm
  • 分類
  • 件名
  • 親書誌ID
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