Confronting without offending

著者

    • Pegues, Deborah Smith

書誌事項

Confronting without offending

Deborah Smith Pegues

Harvest House Publishers, c2009

  • : pbk

タイトル別名

Confronting without offending : positive and practical steps to resolving conflict

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注記

Includes bibliographical references (p. 179) and index

内容説明・目次

内容説明

Where there are people, there are disagreements and misunderstandings. The author of 30 Days to Taming Your Tongue (more than 500,000 copies sold), a popular speaker, and a relationship strategist, Deborah Smith Pegues draws on biblical principles, personal experience, and research to show how to approach difficult situations so relationships are strengthened rather than broken. Meeting face-to-face to resolve an issue is difficult, but Pegues makes it easier by revealing how to avoid complications, sharing examples of good communication, and offering specific steps for dealing with conflicts. Readers will discover: effective and compassionate techniques for handling conflict practical strategies for resolving conflict how personality types influence discussions suggestions for minimizing defensiveness ideas for developing and promoting cooperation Confronting Without Offending gives readers the tools to successfully talk over and resolve issues and misunderstandings at home, at work, and in social situations.

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