Complaining : comparative aspects of complaint behavior and attitudes toward complaining in Canada and Britain

Author(s)

    • Friedmann, Karl A. (Karl Anton)

Bibliographic Information

Complaining : comparative aspects of complaint behavior and attitudes toward complaining in Canada and Britain

Karl A. Friedmann

(Sage professional papers in administrative and policy studies, v. 2, ser. no. 03-019)

Sage Publications, c1974

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Note

Bibliography: p. 63-64

Related Books: 1-1 of 1

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