Handbook of urban services : a basic guide for local governments

Author(s)

Bibliographic Information

Handbook of urban services : a basic guide for local governments

Charles K. Coe

M.E. Sharpe, c2009

  • : pbk
  • : cloth

Available at  / 6 libraries

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Note

Includes bibliographical references and index

Description and Table of Contents

Volume

: cloth ISBN 9780765622938

Description

City and county governments provide a wide array of highly technical urban services. Gaining a rudimentary understanding of them can be a daunting challenge for students as well as new and inexperienced public servants. "Handbook of Urban Services" is designed to help meet this challenge.In language that will make the fundamentals clear to non-specialists, this practical handbook provides concise overviews of 17 core local government services in four functional areas: public Safety and Health Services - Police, fire, emergency management, emergency medical, animal control, and public health; Public Works and Planning Services - Planning and inspections, water treatment and distribution, wastewater and stormwater management, street maintenance and construction, solid waste collection and disposal, and forestry; Leisure Services - Parks and recreation, and libraries; and, Support Services - Public equipment, public buildings, and public facilities. Each chapter begins with a brief history of the service, followed by a discussion of effective management practices and policies. Chapter-ending bibliographies refer the reader to sources with more in-depth treatment.

Table of Contents

  • Chapter 1 Introduction
  • Part I Public Safety and Public Health Services
  • Chapter 2 Police
  • Chapter 3 Fire Protection
  • Chapter 4 Emergency Medical Services
  • Chapter 5 Emergency Management
  • Chapter 6 Animal Control
  • Chapter 7 Public Health and Mental Health
  • Part II Public Works and Planning Services
  • Chapter 8 Planning and Inspections
  • Chapter 9 Water Treatment and Distribution
  • Chapter 10 Wastewater and Storm-Water Management
  • Chapter 11 Street Maintenance and Construction
  • Chapter 12 Solid-Waste Collection and Disposal
  • Chapter 13 Forestry
  • Part III Leisure Services
  • Chapter 14 Library
  • Chapter 15 Parks and Recreation
  • Part IV Support Services
  • Chapter 16 Public Equipment
  • Chapter 17 Public Buildings and Facilities
Volume

: pbk ISBN 9780765622945

Description

With conributions from eminent scholars worldwide, this handbook is a "state-of-the-science" summary of the body of knowledge about cultural intelligence--an individual's ability to funtion effectively in situations characterized by cultural diversity--and its relevance for managing diversity both within and across

Table of Contents

  • Chapter 1 Introduction
  • Part 1 Public Safety and Public Health Services
  • Chapter 2 Police
  • Chapter 3 Fire Protection
  • Chapter 4 Emergency Medical Services
  • Chapter 5 Emergency Management
  • Chapter 6 Animal Control
  • Chapter 7 Public Health and Mental Health
  • Part 2 Public Works and Planning Services
  • Chapter 8 Planning and Inspections
  • Chapter 9 Water Treatment and Distribution
  • Chapter 10 Wastewater and Storm-Water Management
  • Chapter 11 Street Maintenance and Construction
  • Chapter 12 Solid-Waste Collection and Disposal
  • Chapter 13 Forestry
  • Part 3 Leisure Services
  • Chapter 14 Library
  • Chapter 15 Parks and Recreation
  • Part 4 Support Services
  • Chapter 16 Public Equipment
  • Chapter 17 Public Buildings and Facilities

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