Crisis management in the tourism industry : beating the odds?
Author(s)
Bibliographic Information
Crisis management in the tourism industry : beating the odds?
(New directions in tourism analysis / series editors, Kevin Meethan, Dimitri Ioannides)
Ashgate, c2009
Available at 13 libraries
  Aomori
  Iwate
  Miyagi
  Akita
  Yamagata
  Fukushima
  Ibaraki
  Tochigi
  Gunma
  Saitama
  Chiba
  Tokyo
  Kanagawa
  Niigata
  Toyama
  Ishikawa
  Fukui
  Yamanashi
  Nagano
  Gifu
  Shizuoka
  Aichi
  Mie
  Shiga
  Kyoto
  Osaka
  Hyogo
  Nara
  Wakayama
  Tottori
  Shimane
  Okayama
  Hiroshima
  Yamaguchi
  Tokushima
  Kagawa
  Ehime
  Kochi
  Fukuoka
  Saga
  Nagasaki
  Kumamoto
  Oita
  Miyazaki
  Kagoshima
  Okinawa
  Korea
  China
  Thailand
  United Kingdom
  Germany
  Switzerland
  France
  Belgium
  Netherlands
  Sweden
  Norway
  United States of America
Note
Includes bibliographical references and index
Description and Table of Contents
Description
An important challenge facing tourism is the anticipation of the threat of crises precipitated by natural and people-made catastrophes, and being adequately prepared for them. Despite an increase in research on this issue there is still a considerable lack of clarity on the impacts of crises on the tourism industry. Illustrated by a range of international case studies, this book provides a systematic and conceptual approach to questions such as how tourism businesses prepare for and react to crisis, which measures are taken and what impact they have, and which strategies can be employed to overcome them. By discussing, analyzing and synthesizing the literature on crisis management, the authors question how business can become more proactive in preparing and dealing with crises in the tourism industry.
Table of Contents
- Contents: Preface
- Introduction: beating the odds?, Christof Pforr and Peter Hosie
- Part 1: Crisis management and security: strategise versus improvise in a turbulent environment, Bella Butler
- From conception to implementation: towards a crisis management framework, Samir Ranjan Chatterjee and Cecil Arthur Leonard Pearson
- Crisis management in tourism: a review of the emergent literature, Christof Pforr
- Tourism crisis management, knowledge management and organisational learning, Deborah Blackman and Brent W. Ritchie
- Human resource development: proactive preparation to manage crises, Peter Hosie. Part 2: Vulnerability analysis and sustainability in tourism: lessons from Phuket, Alan Nankervis
- Terrorism, tourism, wellbeing and sense of security: the case of Australia, Alfred Michael Dockery
- Disaster response and tourism recovery strategies in the Maldives, Jack Carlsen
- Training for crises responses: a case study of Chinese medical professionals, Cecil Arthur Leonard Pearson and Samir Ranjan Chatterjee
- Precautions against future tsunamis: a case study of Galle district, Sri Lanka, Acushla Felix, Ross K. Dowling and Raguragavan Ganeshasundaram
- An exploration of risk management strategies in regional tourism businesses: the case of the Eurobodalla region, Tracey J. Dickson
- Crisis and post-crisis tourism destination recovery marketing strategies, David Beirman
- Conclusion: beating the odds!, Peter Hosie and Christof Pforr
- Index.
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