Achieving service excellence : strategies for healthcare

Author(s)

• Fottler, Myron D.
• Ford, Robert C.
• Cherrill P. Heaton
• American College of Healthcare Executives. Foundation

Bibliographic Information

Achieving service excellence : strategies for healthcare

Myron D. Fottler, Robert C. Ford & Cherrill P. Heaton

（Encyclopaedia of quality management in hospital & health-care administration, v. 3）

Pentagon Press, 2006

1st Indian edition

Note

Includes bibliographical references and index

"Original English edition published by Health Administration Press" -- T.p. verso

Details

• NCID: BB0014050X
• Country Code: ii
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: New Delhi
• Pages/Volumes: xxiv, 420 p.
• Size: 25 cm
• Parent Bibliography ID:
  • BB00140044