Achieving service excellence : strategies for healthcare

著者

• Fottler, Myron D.
• Ford, Robert C.
• Cherrill P. Heaton
• American College of Healthcare Executives. Foundation

書誌事項

Achieving service excellence : strategies for healthcare

Myron D. Fottler, Robert C. Ford & Cherrill P. Heaton

（Encyclopaedia of quality management in hospital & health-care administration, v. 3）

Pentagon Press, 2006

1st Indian edition

注記

Includes bibliographical references and index

"Original English edition published by Health Administration Press" -- T.p. verso

詳細情報

• NII書誌ID(NCID): BB0014050X
• 出版国コード: ii
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: New Delhi
• ページ数/冊数: xxiv, 420 p.
• 大きさ: 25 cm
• 親書誌ID:
  • BB00140044