Supervisory management
著者
書誌事項
Supervisory management
Pearson Prentice Hall, c2007
11th ed
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注記
Rev. ed. of: Supervision : diversity and teams in the workplace. 10th ed
Includes bibliographical references and index
内容説明・目次
内容説明
For courses in Supervision, Fundamentals of Management, and Applied Management.
Supervisory Management, 11th edition (formerly Supervision: Diversity and Teams in the Workplace, 10e) sets the standard for content for courses in Supervision, Fundamental of Management, Applied Management. This extensive revision includes many new topics and updated materials including; new chapter on Managing Diversity, Conflict Resolution, Teams, Leadership Styles, Competition, Six Sigma, Foreign Ownership, Information Technology, and much more. Touted as the #1 "how-to" text on supervision student's will explore the basic principles of management-planning, organizing, staffing, leading, and controlling people and operations-with a strong emphasis on their application to real on-the-job situations.
目次
Chapter 1 The Supervisor's Special Role
Chapter 2 Management Concepts
Chapter 3 Management Functions
Chapter 4 Communication
Chapter 5 Building Relationships and Resolving Conflict
Chapter 6 Motivation
Chapter 7 Leadership and Management Styles
Chapter 8 Leading Change
Chapter 9 Teams and Groups
Chapter 10 Selection and Organizational Entry
Chapter 11 Training
Chapter 12 Managing Diversity
Chapter 13 Performance Management
Chapter 14 Discipline
Chapter 15 Complaints, Grievances, and Unions
Chapter 16 Security, Safety and Health
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